Terms and Conditions

SHIPPING

Our processing and shipping time is detailed in the product's description's. Please be aware that due to a high volume of orders, the processing time may exceed the initially estimated duration.

Nevertheless, the processing time typically ranges from 1 to 5 business days, depending on the number of orders received on a given day. As a result, some customers may receive their items faster than others, while others may experience a slightly longer processing time. Pre-orders typically range from 2 to 4 weeks.

Customers are emailed a tracking number when the order ships. Delivery delays are not common but can occur and are not controlled by VICES. All orders are handled by the United States Postal Service or United Parcel Service.

International Orders: The timeline depends on your country's processing, customs, and delivery protocols. We ship international orders via DHL or USPS depending on the customers choice at checkout.

PRIVACY

VICES respects our customers account information as private and confidential information and will never share this with any outside parties or individuals. Your information is secured, we are only allowed to see our customers shipping address and name. Payments are captured by Shopify Payments.

DELAYS

Due to high demand, there may be instances where we run out of stock of a particular product that has sold. Items in your shopping cart are not reserved and may be purchased by other customers.

REFUNDS/RETURNS

We do not accept any refunds or returns unless in the case a wrong item is shipped out, please contact us immediately.

We are not liable for a refund in the event your package is lost by a third party carrier during shipment to your location. The buyer commits too full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package

THANK YOU

We appreciate all of our customers and continue to thank you for all the support. We will only to continue to grow together and we are looking forward to giving back to those who continue to stick by our side in our journey together.