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Refund Policy

We do not accept returns or issue refunds. ALL SALES FINAL

Order Cancelation

Due to our fulfillment process, Orders that are placed can not be cancelled unless the item is out of stock

Damaged Items

If the item you have received has any deffects or damges due to shipping or QC, please contact us immediately and we will handle the situation ASAP

Shipping

Our processing and shipping time is detailed in the product's description's. Please be aware that due to a high volume of orders, the processing time may exceed the initially estimated duration.

Nevertheless, the processing time typically ranges from 1 to 5 business days, depending on the number of orders received on a given day. As a result, some customers may receive their items faster than others, while others may experience a slightly longer processing time. Pre-orders typically range from 2 to 4 weeks.

Customers are emailed a tracking number when the order ships. Delivery delays are not common but can occur and are not controlled by VICES. All orders are handled by the United States Postal Service or United Parcel Service.

International Orders: The timeline depends on your country's processing, customs, and delivery protocols. We ship international orders via DHL or USPS depending on the customers choice at checkout.

We are not liable for a refund in the event your package is lost by a third party carrier during shipment to your location. The buyer commits too full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report.

Privacy Policy

VICES respects our customers account information as private and confidential information and will never share this with any outside parties or individuals. Your information is secured, we are only allowed to see our customers shipping address and name. Payments are captured by Shopify Payments.

Product Availabilty

Due to high demand, there may be instances where we run out of stock of a particular product that has sold.

Items in your shopping cart are not reserved and may be purchased by other customers.

THANK YOU!

We are extremely grateful for your patience and understanding.